Frequently Asked Questions
Everything you need to know about your 2nd Try shopping experience.
How long will it take for my order to ship?
Most orders are processed within 3-5 business days. Once shipped, domestic orders typically arrive in 5-7 business days, while international shipping may take 2-4 weeks depending on the destination.
What is your return policy?
We want you to love your gear! We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please note that certain limited-edition drop items may be final sale.
How do I know which size to order?
Each product page includes a detailed size chart. Our apparel generally follows standard unisex sizing, but we recommend measuring a favorite shirt at home and comparing it to our guide for the perfect fit.
Do you ship internationally?
Yes, we ship to most countries worldwide! Please be aware that international customers are responsible for any customs fees, taxes, or duties imposed by their local government upon delivery.
Can I change or cancel my order after it's placed?
Because we move quickly to get your order out, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately with your order number.
Are your products ethically sourced?
Quality and ethics are important to us. We work with manufacturers who prioritize fair labor practices and utilize high-quality materials to ensure your apparel lasts through every 'try'.